How should you handle a customer who tries to purchase alcohol for someone waiting outside?

• A. Sell to them anyway.
• B. Take the order and deliver outside.
• C. Do not serve; refuse and offer non-alcoholic options or assistance with safe transport.
• D. Call the outside person to confirm.

Answer: (C)

The idea behind responsible service is to prevent alcohol from being sold to someone who isn’t present to be properly checked or who might be receiving it on behalf of another. Refusing the sale and offering non-alcoholic options or help with safe transport aligns with both safety and legal guidelines. It avoids enabling a third‑party purchase, ensures the recipient’s safety, and supports responsible consumption.

Selling to them anyway would bypass age and intoxication checks. Delivering outside would effectively hand alcohol to someone not properly verified. Calling the outside person to confirm can be unreliable and still doesn’t meet the require­ments for a lawful, responsible sale. Providing non-alcoholic choices or arranging safe transport keeps everyone safer and compliant.