If you suspect an ID is fake, what is your first step?

• A. Politely refuse service and request a second, valid form of ID; inform a supervisor if unsure
• B. Accept the ID and proceed
• C. Call the police immediately
• D. Use online verification

Answer: (A)

Handling a suspected fake ID requires following a clear, policy-driven process. The best approach is to politely refuse service and request a second, valid form of ID; if you’re unsure after that, inform a supervisor. This keeps the interaction respectful, provides another opportunity to verify age, and brings in an additional level of oversight to protect both the patron and the business. Accepting the ID and proceeding bypasses verification and can lead to illegal service and liability. Calling the police immediately isn’t the standard first step unless there’s an immediate safety concern or your policy directs you to escalate that way. Online verification can be useful in some settings, but it isn’t universally applicable as the initial action; always follow your establishment’s approved procedures for verifying IDs and escalating uncertainty.